Licens.

Legal / Buyer Terms

Buyer Terms

G&L I/S · licens.tech · Draft pending professional review

Platform: Licens (licens.tech) — operated by G&L I/S Version: 1.0 Effective date: [TO BE INSERTED]

1. Agreement structure

1.1 These Buyer Terms apply when you purchase Items on Licens.

1.2 Your purchase of an Item creates a contract with the Seller identified on the listing/checkout, not with G&L (unless G&L is expressly marked as Seller).

1.3 Your use of Licens is also governed by the Website Terms, Privacy Policy, Cookie Policy, Platform Rules, and Refund and Dispute Policy.

2. Eligibility

2.1 Buyers in supported regions: EU/EEA and United Kingdom, excluding blocked/sanctioned territories.

2.2 If you are under 18, you may purchase only if allowed under applicable law and, where required, with parent/guardian consent. The parent/guardian must agree to these Terms and is responsible for the purchase where the law so requires.

2.3 You must not buy if you are subject to sanctions or located in a sanctioned territory.

3. Pre-contract information

Before you pay, the Platform will show or make available:

  • Item description and material limitations (as provided by Seller);
  • Seller identity information required by law/platform rules;
  • total price;
  • that the contract is with the Seller (marketplace model);
  • digital delivery method;
  • key withdrawal/consent information for digital content where applicable.

4. Order process

4.1 Placing and paying for an order constitutes an offer to buy from the Seller on the stated terms.

4.2 Payment is processed by Stripe. A confirmed payment authorisation generally concludes the order subject to payment capture and fraud checks.

4.3 You receive order confirmation via the Platform/email.

5. Price and payment

5.1 Prices are set by Sellers and displayed at checkout.

5.2 You authorise Stripe to charge your selected payment method.

5.3 G&L’s Platform Fee is charged to Sellers, not added as a separate Buyer commission in the standard model (unless a specific Buyer-side fee is clearly disclosed before payment).

6. Delivery and acceptance

6.1 Digital Items are delivered through the Platform.

6.2 You should redeem/use codes according to the Seller’s description and the publisher/platform rules.

6.3 You may be asked to confirm acceptance. If you do nothing, auto-release rules may apply under the Refund and Dispute Policy.

6.4 After reveal, treat codes like cash. Do not share them. Loss after disclosure due to Buyer sharing is generally not refundable.

7. Your rights if something is wrong

7.1 Contact the Seller via order messaging first.

7.2 You may open a dispute within the complaint window (generally 14 days, subject to mandatory longer rights).

7.3 You may escalate to G&L. G&L decides Platform disputes under the Refund and Dispute Policy.

7.4 Licens Buyer Protection may provide a refund pathway funded by G&L within programme limits — see Refund and Dispute Policy.

7.5 Statutory rights for consumers (including lack of conformity of digital content) remain available where mandatory.

8. Withdrawal / cooling-off for digital content

8.1 For many digital content purchases, the cooling-off right is lost once performance begins with your prior express consent and acknowledgement.

8.2 Checkout will ask you to confirm the legally required statements. Without required confirmations, we may refuse immediate delivery. [PROF – exact checkbox text]

9. Chargebacks and abuse

9.1 Please use Platform dispute tools before chargebacks where possible.

9.2 Fraudulent disputes, false “item not received” claims after redemption, or abuse of Buyer Protection may lead to account suspension and claim denial.

10. Reviews

Reviews must be honest and based on real purchases. Review manipulation is prohibited.

11. Liability allocation

11.1 Seller is responsible for Item legality, description accuracy, and delivery.

11.2 G&L is responsible for providing the Platform services and for Buyer Protection as expressly described — not for guaranteeing every Seller’s conduct beyond that.

11.3 Mandatory consumer protections prevail over any conflicting limitation.

12. Account closure

You may close your Buyer account subject to open orders/disputes. G&L may retain records as required by law and the Privacy Policy.

13. Governing law

Danish law governs G&L’s relationship with you under these Buyer Terms, subject to mandatory consumer protections of your country of residence.