Support

Report an invalid key, a missing delivery or a listing that should not be on Licens. Opening a ticket does not promise a refund.

How do I receive a key?

After the payment provider confirms the payment, an instant key moves into your library. You reveal it there. It is not included in the page that anyone else can open.

Can I buy before Stripe is connected?

No. Licens does not mark an order paid, and does not hold card funds itself, until the payment provider is configured and the seller can be paid.

Are reviews verified?

A review can be written only on a completed order item. You cannot review yourself.

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