Licens.

Legal / Seller Payout Policy

Seller Payout Policy

G&L I/S · licens.tech · Draft pending professional review

Platform: Licens (licens.tech) — operated by G&L I/S Version: 1.0 Effective date: [TO BE INSERTED]

1. Purpose

This policy explains when Sellers receive funds, what is deducted, holdbacks, minimum payouts, and when G&L may delay or refuse payouts.

2. Payment flow (high level)

1. Buyer pays the purchase price via Stripe. 2. Stripe deducts Stripe’s payment processing fees (borne by Seller). 3. G&L collects the Platform Fee: 8% + DKK 4 per completed Item sale. 4. Remaining net amount is credited to the Seller’s Platform/Stripe available or pending balance according to Connect configuration. 5. Funds become payable under Section 4–6. 6. Seller requests payout to their bank account linked in Stripe (subject to thresholds and holds).

G&L does not operate a licensed escrow account and does not hold Buyer funds on G&L’s own bank account as a payment institution.

3. Fee deductions (Seller-borne)

| Fee | Who pays | Amount |
|---|---|---|
| Platform Fee | Seller | 8% of Item sale price + DKK 4 |
| Stripe processing | Seller | Per Stripe pricing (card/method dependent) |
| Optional boost/ads/premium | Seller | As displayed when purchased |
| Chargeback / penalty fees attributable to Seller | Seller | As charged by Stripe/schemes + G&L recovery |

4. When funds become eligible for release

Funds for an order become eligible when either:

(A) Buyer acceptance: Buyer confirms acceptance of delivery in the Platform; or

(B) Auto-release: Buyer does not accept and does not open a dispute before the acceptance deadline configured on the Platform (default timeline to be shown in the order UI).

Eligible funds remain subject to:

  • open disputes;
  • fraud or sanctions review;
  • chargebacks / payment scheme claims;
  • negative balance;
  • the DKK 200 holdback;
  • Stripe account payout capability.

5. Holdback (starting rule)

5.1 G&L maintains a holdback reserve of DKK 200 on the Seller’s balance.

5.2 The holdback is intended to cover short-term refunds, Buyer Protection outcomes, and related adjustments.

5.3 While the holdback is active, payouts may only be made from balances above DKK 200 (in addition to any other holds).

5.4 G&L may increase, extend, or apply additional temporary holds for new Sellers, high-risk categories, elevated dispute/chargeback rates, or credible fraud/IP concerns. Material lasting changes will be reflected in an updated policy or Seller notice.

5.5 Upon approved account closure and after expiry of dispute/chargeback windows, remaining holdback may be released net of amounts owed.

6. Minimum payout

6.1 Minimum payout amount: DKK 200 per payout request (or Stripe equivalent settlement currency converted using Stripe/Platform rates).

6.2 Sellers may request to empty available withdrawable balance subject to the minimum payout, holdback, and Stripe limits. There is no maximum “you must keep selling” balance requirement beyond the holdback and legal/compliance holds.

7. Payout timing and method

7.1 Payouts are executed by Stripe to the Seller’s verified external account.

7.2 Bank processing times vary by country and payment rail. G&L does not control bank delays.

7.3 Stripe may require additional verification before enabling payouts.

7.4 Cross-border payout fees/FX (if any) follow Stripe’s rules and are borne by Seller unless expressly stated otherwise.

8. Delayed, blocked, or reversed payouts

G&L and/or Stripe may delay, block, reverse, or reclaim funds where reasonably necessary due to:

  • suspected fraud, stolen/infringing Items, or false lawful-source attestation;
  • open Buyer dispute or chargeback;
  • sanctions / AML / risk flags;
  • Seller non-cooperation with investigation;
  • negative balance or unpaid fees;
  • technical error / duplicate credit;
  • legal order or authority request.

G&L will aim to notify the Seller via the account dashboard/email when lawful and operationally feasible.

9. Refunds and chargebacks — effect on balance

9.1 If an order is refunded (in whole or part), the corresponding Seller credit is reversed. Platform Fee treatment follows Platform records (fee may be retained or adjusted depending on cause and Stripe refund mechanics).

9.2 Chargebacks may reverse funds and add scheme/Stripe fees. If attributable to the Seller’s Item or conduct, Seller bears those costs.

9.3 If available balance is insufficient, a negative balance arises and is immediately due.

10. Buyer Protection interaction

Where G&L pays a Buyer under Buyer Protection and the root cause is attributable to Seller, G&L will recover from Seller by set-off against balance/holdback/future sales and other lawful collection methods.

11. Taxes and invoices

11.1 Sellers are responsible for their own taxes on sales.

11.2 G&L may issue documentation for Platform Fees. Sellers should not assume G&L remits product VAT on their behalf unless required by law (deemed supplier scenarios). [PROF – tax]

12. Changes

G&L may update this policy by publishing a new version on the Platform. Continued use after the effective date constitutes acceptance where permitted by law.